FAQ’S
Q: Do I need an appointment?
A: Although we welcome walk-ins, we always recommend making an appointment to ensure you are able to get the service, appointment time and provider of your choice.
Q: What are your hours?
A: Monday 9-8
Tuesday, Wednesday and Thursday 9-9
Friday 9-7 and Saturday 9-3
Q: How much are your haircuts?
A: The prices vary depending on the level of experience of your stylist. Please call us at (302) 235-3852 or for a brief consultation prior to your service, and we can match you with the best stylist to fit your needs.
Q: What is the difference between a basic/regular manicure/pedicure and a spa or luxury manicure/pedicure?
A: The basic mani/pedi includes, filing, pushing back cuticles, light massage and polish. The spa mani/pedi includes everything in the basic plus a scrub, mask and more massage. The luxury includes everything in the spa plus a paraffin treatment.
Q: What is the difference in sugaring and waxing?
A: These are both methods of hair removal. With both, the hair must be at least a 1⁄4 inch long, which is about 2 weeks of growth. The sugaring is a more natural product, even edible! Sugaring tends to last a little bit longer than waxing but both last about 4-6 weeks. Most people say that sugaring is more gentle on the skin which tends to feel a little more comfortable.
Q: What is Dazzle Dry?
A: Dazzle Dry is a gel alternative polish which is vegan and does not need to be cured with a light and can be removed with regular nail polish remover, dries rock hard in 5 minutes and last about 14 days.
Q: What is Balayage?
A: Balayage is a French word that means to sweep or paint. As a highlighting technique, this results in very natural looking, sun-kissed hair!
Q: Does RENEW have a cancellation policy?
A: Yes, we ask that you cancel within 24 hours of your scheduled appointment so that we have an opportunity to offer the available service to another client. A credit card is required to hold your scheduled spa appointment or any service requiring 90 minutes or more of scheduled time.
We will not charge your credit card as long as you cancel within 24 hours of your scheduled time with us. In the event that you do not cancel within 24 hours, your card will be charged 50% of your scheduled service(s).